Terms and Conditions

When buying any of our greeting cards, you will need to agree to our terms and conditions:

There is no minimum order value for this on-line shop and delivery is FREE for orders over £100 plus VAT to one address in Mainland England Scotland and Wales, with all other delivery requirements being by prior agreement.

Payment can be made by any of the Debit or Credit Cards displayed on this site, and for security all payments are processed on our behalf by PayPal or WorldPay.

Goods are normally despatched within 3 days and delivery is normally made by a national carrier using a 24 hour service or by First Class Mail..

All claims for damages and or shortages must be made in writing within 48 hours of delivery.

We will normally only share information with a company associated with Colneis Marketing Ltd.

Any complaints should be confirmed in writing by post to:

Colneis Marketing Ltd, 3 Manning Road, Felixstowe, Suffolk, IP11 2AS or by Email to 

colneiscards@btconnect.com

All cancellations of orders must be made in writing, and any payments received will only be returned after the deduction of expenses incurred up to the time of such cancellation being received.

These expenses will include financial services, external warehousing costs, delivery costs and reasonable admin costs.

Any goods returned must be made within 7 days of receipt and at the customer's expense.

These Terms and Conditions were last updated on the 3rd of April 2019.