Privacy Policy

Colneis Marketing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th May 2018.

This privacy policy sets out how Colneis Marketing uses and protects any information that you give us when you use this website.

What we collect

We may collect the following information:

  • Trading Name/Contact Person

  • Contact information including telephone/email address

  • Postal/delivery address

  • Bank details for payments of orders/Purchase Invoices/Suppliers etc
    Bank details (that enable Colneis Marketing to take payment from a customer's Debit or Credit Card for an agreed amount using a Card Not Present facility operated by Worldpay) are provided by the customer usually by telephone, processed once for a specific payment that is due to Colneis Marketing and then subsequently destroyed by shredding.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal customer record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do or do not want to receive any marketing from us.

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us by email at or write to us at Colneis Marketing Ltd, 3 Manning Road, Felixstowe, Suffolk, IP11 2AS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.